What is the check-in and check-out policy at Shaza Regency Plaza Al Madinah?
Check-in is at 16:00 and check-out is by 12:00.
69 photos
SHAZA REGENCY PLAZA AL MADINAH, Medina
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Key details
About the Hotel
Siteen Road, Northern District, Medina,
- Close to Prophet's Mosque
Great
8.4
8.0
3.4
3.3
5-star luxury hotel in Medina with expansive amenities
Rooms
The hotel offers
Dining
The hotel presents a variety of dining options with
Wellness
The hotel's spa offers a tranquil retreat with a range of treatments for relaxation and rejuvenation. Visitors can indulge in a selection of massages, body treatments, and beauty services at the
Location
Conveniently located just a
Business Facilities
The hotel includes a comprehensive
Highlights
Rooms: 298 luxurious rooms
Dining: five on-site restaurants
Wellness: Shaza Spa
Location: short walk from Al-Masjid an-Nabawi
“In my opinion, this property strikes a practical balance, particularly for those prioritizing proximity to the Masjid e Nabwi alongside budget considerations. I was impressed by reports of the staff's attentiveness, with proactive check-ins via WhatsApp, and smooth check-in and check-out. Add in the advantage of free parking and it's a solid choice in a busy city.”
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
- Standard Double Room2 persons22 sq. feet2 Single bedsAir conditioningBathtubroom details
- Standard Triple Room3 persons29 sq. feet3 Single bedsAir conditioningBathtubroom details
- Standard Quadruple Room4 persons35 sq. feet4 Single bedsAir conditioningBathtubroom details
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Shops/Commercial services
Dining
- Restaurant
- Special diet menus
Facilities for people with disabilities
- Bathroom for disabled
Room features
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Shaza Regency Plaza Al Madinah, guests are invited to embark on an enchanting culinary adventure. With a delightful mix of international flavors and Southeast Asian specialties, the dining options create a warm and inviting atmosphere perfect for any meal of the day.
Shaza
International
Ambiance
Casual and contemporary setting offering a relaxed atmosphere.
Key Offerings
Halal breakfast options with a variety of international dishes to start the day right.
Reservation
no
Breakfast only
Sabaa
Indonesian, Singaporean
Ambiance
Welcoming and vibrant space that reflects the rich cultures of Indonesia and Singapore.
Key Offerings
Savor authentic flavors from Indonesia and Singapore for breakfast, lunch, and dinner, featuring traditional dishes and local delicacies.
Reservation
no
Breakfast, Lunch, Dinner
Asalaa
International
Ambiance
Modern yet comfortable, suitable for relaxed dining experiences throughout the day.
Key Offerings
International cuisine offerings tailored to various tastes; specific details unavailable.
Reservation
no
Hours vary
Monaas
Indonesian
Ambiance
Inviting atmosphere that showcases the warmth of Indonesian hospitality.
Key Offerings
Focuses on Indonesian cuisine with rich, aromatic flavors; specific meal offerings are not detailed.
Reservation
no
Hours vary
Emerald Lounge
International
Ambiance
Sophisticated and relaxed lounge atmosphere for casual dining and unwinding.
Key Offerings
A diverse menu with international options; further details on offerings are not provided.
Reservation
no
Hours vary
Shaza Regency Plaza Al Madinah Location
Siteen Road, Northern District, Medina,
Explore Medina
Explore Local Highlights
Al Masjid an Nabawi
7 minutes' walk
The second holiest mosque in Islam, known for its stunning architecture and peaceful atmosphere. A must-visit for spiritual reflection.
Koran Museum
10 minutes' walk
This museum features historical artifacts and manuscripts related to the Koran, providing insight into Islamic heritage.
Madina Media Museum
11 minutes' walk
An engaging museum that showcases the history and culture of Medina through various multimedia presentations and exhibits.
The Seven Mosques
20 minutes' walk
A significant historical site featuring seven mosques, each with their own religious significance and beautifully crafted architecture.
Mount Uhud
5-minute drive
A popular hiking destination with stunning views and historical relevance, ideal for outdoor enthusiasts and thrill-seekers.
Jannatul Baqi
15 minutes' walk
This peaceful cemetery is the resting place of notable Islamic figures, providing a serene environment for reflection and tranquility.
Arabesque Restaurant
4 minutes' walk
A vibrant spot offering a range of Middle Eastern dishes. Known for its friendly atmosphere and delicious kebabs.
Abu Khalid Restaurant
3 minutes' walk
Renowned for its authentic Arabian cuisine and cozy setting. Popular dishes include shawarma and traditional rice meals.
Kyoto
8 minutes' walk
An elegant Japanese franchise known for its sushi and sashimi, offering a refined dining experience in a modern setting.
Masjid Jummah
10 minutes' walk
A lively mosque known for its community events and sermons, providing an enriching cultural experience for visitors.
Getting around town
Looking for early-bird discounts?
Get special discounted rates today!
Property information and rules
Check-in
from 16:00-18:00
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of SAR 50 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Arabic, Bahasa Indonesian, Urdu
Number of rooms:
330
Former name
al madinah harmony hotel
Reviews and Ratings
What past guests shared about their stay
Show moreShow less
Pros
Central location
Comfortable beds
Friendly staff
Cons
Small rooms
Dirty bathrooms
Guest reviewsbased on 2245 reviews
Alex from United Kingdom
Family with children
Standard Double Room
4 nights in November 2025
|
Reviewed: February 04, 2026
6/10
stale bread understaffed restaurant
the hotel restaurant was severely understaffed the restaurant manager had to seat guests clear tables and manage the reception area this caused significant delays and congestion at the entrance the breakfast selection was limited and the bread tasted stale. also the price was too HIGH for what you get
0 Helpful
Alex from Canada
Family with children
Standard Quadruple Room
3 nights in November 2025
|
Reviewed: January 25, 2026
9.0/10
Excellent stay near the Masjid
helpful officer customer-centric approach nearby restaurant
All employees displayed amazing kindness. Ms. Shahat, the Customer Relationship Officer, was very helpful. Her customer-centric approach stood out. The hotel benefits from its proximity to the Haram. I found several tuckshops and restaurants nearby. It was very convinient.
The room size felt a touch small. With a family, it could become a little crowded.
Service
9/10
Staff were attentive, especially in housekeeping. Akbar Hossain and Hafizur Rayman demonstrated dedicated work and maintained a clean appearance. I found their service prompt and effective. This created a tidy enviornment.
Facilities
10/10
The location allowed quick access to Masjid al Nabawi. It took approximately 7 minutes on foot. This proximity was very convenient. I appreciated the ease of reaching prayer services and other amenities.
Dining
8/10
The breakfast included both continental and Arabic options. This variety suited different tastes. I was happy to find a good mix of familiar and local dishes. The quality and range were very satisfactory.
Rooms
9/10
The room featured a setup mirroring the photos on the hotel's website. Housekeeping staff, including Shakil and Sayam, stayed readily available in the hallways. They provided very quick care and always made sure my room was tidy. This was very helpful.
0 Helpful
|
alex from united kingdom
Single
standard double room
4 nights in November 2025
|
Reviewed: January 24, 2026
9/10
short walk great shops
I loved how close the hotel was to the mosque. it was only a short walk, convenient. the shops near the hotel were also great. Such a simple thing but added to my trip.
The lifts were quite crowded. It was a small inconvenience.
0 Helpful
Alex from United Kingdom
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed: December 27, 2025
7/10
perfect location prompt service unavailable parking ongoing maintenance
The hotel is very close to the mosque main door so the location is perfect. Comfort and cleanness are really good I think. Room service was quite prompt I found. The place is the best if you are visiting.
Car parking was unavailable at the hotel I noticed. I wasted time to find a parking spot. Staff mentioned maintenance had been ongoing so I parked outside. Parking in that area is usually not allowed I discovered.
0 Helpful
Alex from United Kingdom
Family with children
Standard Quadruple Room
3 nights in November 2025
|
Reviewed: November 26, 2025
9.3/10
Amazing Stay! Totally Recommend!
great location friendly staff clean room easy check-in
The location could NOT be better, just steps from the Masjid! The access to taxis was super convenient. Plus, there are restaurants everywhere! The staff, especially Shakil and Sayam, were always available and ready to help. They made sure our room was super clean every single day!!! Check-in and check-out were seriously easy.
The Internet signal was a little weak at times.
Location
10/10
This hotel has a very convenient location near Masjid Al Nabawi, with many food and shopping options available nearby. Taxis are readily accessible for easy transportation, too. The hotel's location is close to the women's entrance, a real help if you have ladies in your group.
Rooms
9/10
The Standard Quadruple Room was exactly like the photos! It was spacious and well kept. I was also delighted to see that the room included tea and coffee making facilities. an iron and ironing board for added convenience.
Facilities
9/10
The hotel offered a awesome breakfast with both continental and Arabic choices. The food was AMAZING!!! The prompt room service made everything so much easier. I felt totally taken care of at all times.
Dining
9/10
The breakfast options were numerous and delicious. They included a variety of food choices catering to different tastes! The restaurant staff are super friendly and always willing to assist with any needs you might have.
0 Helpful
|
Show more reviews
FAQs
About Shaza Regency Plaza Al Madinah
How far is Shaza Regency Plaza Al Madinah from Al Masjid Al-Nabawi Mosque?
The hotel is located just 0.5 km from Al Masjid Al-Nabawi Mosque.
What dining options are available at Shaza Regency Plaza Al Madinah?
The on-site restaurants offer international á la carte menus, buffets, and typical Italian cuisine.
What amenities can guests expect in the rooms at Shaza Regency Plaza Al Madinah?
Rooms include air conditioning, flat-screen satellite TVs, minibars, and luxury toiletries.
Which nearby restaurants can guests find around Shaza Regency Plaza Al Madinah?
Nearby restaurants include Abu Khalid Restaurant (0.5 km), Starbucks (0.5 km), and Kudu (1 km).
Does Shaza Regency Plaza Al Madinah provide any business facilities?
The hotel has two meeting rooms available for business events.
What is the distance from Shaza Regency Plaza Al Madinah to Prince Mohammad Bin Abdulaziz International Airport?
The hotel is located 25 km from Prince Mohammad Bin Abdulaziz International Airport.
Does Shaza Regency Plaza Al Madinah have any special services for families?
The hotel emphasizes personalized service and offers spacious accommodations suitable for families.
What is the smoking policy at Shaza Regency Plaza Al Madinah?
The hotel maintains a non-smoking policy throughout its premises.
Is there an option for guests to enjoy breakfast at Shaza Regency Plaza Al Madinah?
Breakfast is available for an additional charge of 50 SAR at the on-site restaurant.
Does Shaza Regency Plaza Al Madinah provide internet access?
Free Wi-Fi is available in public areas of the hotel.
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